Contact Us

We’d love to hear from you. Whether you have a question about an order, need help choosing the perfect gift, or simply want to share your Kisslila moment—we’re here for you.

Email: support@kisslila.com

We respond to all messages within 24–48 hours (Monday to Friday). For urgent order inquiries, please include your order number in the subject line.

Please note: We do not operate physical retail stores. Kisslila is an online-first brand, designed to bring thoughtful gifting directly to your doorstep.

Frequently Asked Questions

How long does shipping take?

Orders are processed within 1–3 business days. International delivery typically takes 7–14 business days.

Do you offer gift wrapping?

Yes. Every piece arrives in a premium white gift box with a satin ribbon and a handwritten note—ready to give.

Is your silver real?

Absolutely. All our jewelry is made from genuine 925 sterling silver, stamped for authenticity, and hypoallergenic.

For more details, please visit our Return & Refund Policy pages.

Thank you for letting Kisslila be part of your meaningful moments.

With care,

The Kisslila Team