Hat Care & Packaging Guide

To ensure your hat arrives safely, we use specialized packaging that may flatten the hat slightly during shipping. This is normal and does not affect the quality of the hat. Most styles can be easily reshaped using the methods below.

1. Felt Hats (Rabbit Felt / Wool Felt)

Felt hats have natural "memory" and can be reshaped easily.

Gently adjust the brim and crown with your hands
For deeper creases, use a steamer or hold over hot steam (2–3 cm away) to soften the fibers, then reshape
Let it air dry naturally

Note: Do not soak felt hats in water.

2. Straw Hats (Natural Raffia / Toquilla)

Natural straw is flexible and may need light reshaping after shipping.

Gently pull the brim outward to restore its natural curve
For stubborn creases, use a hairdryer on low heat while shaping
Place the hat on a hat stand or upside down to retain shape

Note: Avoid high heat, which can damage natural straw fibers.

3. Paper Straw Hats

Paper straw is lightweight and holds shape well with minimal care.

Adjust the brim and crown gently with your hands
For deeper creases, use a hairdryer on cool or low heat while reshaping
Allow to air dry

Note: Avoid prolonged exposure to water or intense sunlight.

4. Polyester Straw Hats

Polyester straw is durable and easy to reshape.

Simply adjust the brim and crown by hand
For tougher creases, use a hairdryer on low heat

Note: Do not use high heat, as it may melt the fibers.

5. Storage Tips

Store your hat in a cool, dry place
Use a hat box or hat stand to maintain shape
Avoid placing heavy items on top of your hat

If you have any questions about reshaping or caring for your hat, please contact our customer service. We’re here to help!